Customer satisfaction surveyAuriemma Consulting Group conducted a survey among more than 1,000 MEM customers and found that nine out of ten rated the service as a convenient way to obtain cash quickly to cover unexpected bills or expenses.
Key findings of the Auriemma survey were:
- 87% of customers would recommend PaydayUK payday loans to a friend
- 95% of existing customers agree with the statement 'PaydayUK does what they promise to do'
- Customer satisfaction is 96%
- 9 out of 10 existing customers think PaydayUK payday loans are a convenient way to obtain cash quickly
- 95% of customers find customer service at PaydayUK to be helpful and easy to understand
Source: Research data from 1156 web surveys given to existing PaydayUK customers between November 2008 to March 2009 by the Auriemma Consulting Group.
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